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Customize your Capsule CRM and Pagerduty integration with the following triggers and actions.

Triggers

When this happens…

Capsule CRM
  • New opportunity
    New opportunity in Capsule CRM
  • New organization
    New organization in Capsule CRM
  • New opportunity from a specific party
    New party opportunity in Capsule CRM
  • New person
    New person in Capsule CRM
  • Any other trigger you can think up

Pagerduty
  • New incident
    New incident in PagerDuty
  • New notification
    New notification in PagerDuty
  • Any other trigger you can think up

Actions

Do this…

Capsule CRM
  • Add opportunity
    Add opportunity to Capsule CRM
  • Add organization
    Add organization to Capsule CRM
  • Add person
    Add person to Capsule CRM
  • Search organizations Batch
    search organizations in Capsule CRM
  • Search people Batch
    search people in Capsule CRM
  • Update opportunity
    Update opportunity to Capsule CRM
  • Update organization
    Update organization to Capsule CRM
  • Update person
    Update person to Capsule CRM
  • Any other action you can think up

Pagerduty
  • Custom action
    Custom action in Pagerduty (Custom)
  • Add note to incident
    Add note to incident in PagerDuty
  • Get incident by ID
    Get incident by ID in PagerDuty
  • List log entries Batch
    List log entries in PagerDuty
  • Search incident Batch
    Search incident in PagerDuty
  • Send an event
    Send event in PagerDuty
  • Update incident
    Update incident in PagerDuty
  • Any other action you can think up

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