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Customize your Orderful and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Orderful
  • New transactions from poller bucket Batch
    New transactions from poller bucket in Orderful
  • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk
  • Any other trigger you can think up

Actions

Do this…

Orderful
  • Custom action
    Custom action in Orderful (Custom)
  • Approve delivery
    Approve delivery in Orderful
  • Convert data format
    Convert data format in Orderful
  • Create record
    Create record in Orderful
  • Fail delivery
    Fail delivery in Orderful
  • Generate label
    Generate label in Orderful
  • Get record
    Get record in Orderful
  • List transactions from polling bucket
    List transactions from polling bucket in Orderful
  • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk
  • Any other action you can think up

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