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Customize your JIRA Service Desk and Oracle Cloud Infrastructure - Autonomous Database integration with the following
triggers and actions.
Triggers
When this happens…
JIRA Service Desk
- New customer requestNew customer request in Jira Service Desk
Any other trigger you can think up
Actions
Do this…
JIRA Service Desk
- Custom actionCustom action in JIRA Service Desk (Custom)
- Create commentCreate comment for issue in Jira Service Desk
- Create customerCreate customer in Jira Service Desk
- Create customer requestCreate customer request in Jira Service Desk
- Get comment by IDGet comment by ID in Jira Service Desk
- Get issue in queue BatchGet issues in queue in Jira Service Desk
- Get queues BatchGet queues in Jira Service Desk
- List comments BatchSearch comment in Jira Service Desk
Any other action you can think up
Oracle Cloud Infrastructure - Autonomous Database
- Create Autonomous DatabaseCreate Autonomous Database in Oracle cloud infrastructure autonomous database
- Delete Autonomous DatabaseDelete Autonomous Database in Oracle cloud infrastructure autonomous database
- Get Autonomous DatabaseGet Autonomous Database in Oracle cloud infrastructure autonomous database
- List Autonomous DatabasesList Autonomous Databases in Oracle cloud infrastructure autonomous database
- Start Autonomous DatabaseStart Autonomous Database in Oracle cloud infrastructure autonomous database
- Stop Autonomous DatabaseStop Autonomous Database in Oracle cloud infrastructure autonomous database
- Update Autonomous DatabaseUpdate Autonomous Database in Oracle cloud infrastructure autonomous database
Any other action you can think up
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