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Customize your BMC and OneDrive integration with the following triggers and actions.

Triggers

When this happens…

BMC
  • New or updated case
    New or updated case in BMC Innovation Suite
  • Any other trigger you can think up

OneDrive
  • New line in CSV file
    New line in CSV file in OneDrive
  • New file
    New file in OneDrive
  • New folder
    New folder in OneDrive
  • New/updated file
    New/updated file in OneDrive
  • Any other trigger you can think up

Actions

Do this…

BMC
  • Get all ticket statuses
    Get all ticket statuses in BMC Innovation Suite
  • Get case by ID
    Get case by ID in BMC Innovation Suite
  • Get person by ID
    Get person by ID in BMC Innovation Suite
  • Get questions by case ID
    Get questions by case ID in BMC Innovation Suite
  • Get reasons by ticket status ID
    Get reasons by ticket status ID in BMC Innovation Suite
  • Search case
    Search case in BMC Innovation Suite
  • Update case
    Update case in BMC Innovation Suite
  • Any other action you can think up

OneDrive
  • Custom action
    Custom action in OneDrive (Custom)
  • Create folder
    Create folder in Microsoft OneDrive
  • Add permission
    Add permission to a file or folder in Microsoft OneDrive
  • Remove permission
    Remove permission for a file or folder in Microsoft OneDrive
  • List permissions
    List permissions for a file or folder in Microsoft OneDrive
  • Search files
    Search files in Microsoft OneDrive
  • Upload file via file content
    Upload file via file content in Microsoft OneDrive
  • Upload file from URL
    Upload file from URL to Microsoft OneDrive
  • Any other action you can think up

  • Show all 8

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