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Customize your JIRA Service Desk and Mx Toolbox integration with the following triggers and actions.

Triggers

When this happens…

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk
  • Any other trigger you can think up

Actions

Do this…

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk
  • Any other action you can think up

Mx Toolbox
  • Create monitor
    Create monitor in MxToolbox
  • Custom action
    Custom action in MxToolbox
  • Delete monitor
    Delete monitor in MxToolbox
  • Disable monitor
    Disable monitor in MxToolbox
  • Enable monitor
    Enable monitor in MxToolbox
  • Get monitor details by ID
    Get details of monitor in MxToolbox
  • Get account usage
    Get account usage in MxToolbox
  • List monitors
    List monitors in MxToolbox
  • Run lookup
    Run lookup in MxToolbox
  • Any other action you can think up

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