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Customize your JIRA Service Desk and Microsoft Dynamics Great Plains integration with the following
triggers and actions.
Triggers
When this happens…
JIRA Service Desk
- New customer requestNew customer request in Jira Service Desk
Any other trigger you can think up
Actions
Do this…
JIRA Service Desk
- Custom actionCustom action in JIRA Service Desk (Custom)
- Create commentCreate comment for issue in Jira Service Desk
- Create customerCreate customer in Jira Service Desk
- Create customer requestCreate customer request in Jira Service Desk
- Get comment by IDGet comment by ID in Jira Service Desk
- Get issue in queue BatchGet issues in queue in Jira Service Desk
- Get queues BatchGet queues in Jira Service Desk
- List comments BatchSearch comment in Jira Service Desk
Any other action you can think up
Microsoft Dynamics Great Plains
- Apply document to invoiceApply document to invoice in Microsoft Dynamics GP
- Create recordCreate record in Microsoft Dynamics GP
- Create records in batchesCreate records in batches in Microsoft Dynamics GP
- Custom actionCustom action in Microsoft Dynamics GP
- Get next document numberGet next document number in Microsoft Dynamics GP
- Search records using querySearch records using query in Microsoft Dynamics GP
- Update recordUpdate record in Microsoft Dynamics GP
Any other action you can think up
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