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Customize your JIRA Service Desk and Workfront integration with the following triggers and actions.

Triggers

When this happens…

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk
  • Any other trigger you can think up

Workfront
  • New event Real-time
    New object event in Workfront
  • New record
    New object created in Workfront
  • New/updated record
    New object created or updated in Workfront
  • Any other trigger you can think up

Actions

Do this…

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk
  • Any other action you can think up

Workfront
  • Custom action
    Custom action in Workfront (Custom)
  • Create record
    Create object in Workfront
  • Download document
    Download document in Workfront
  • Search records Batch
    Search records in Workfront
  • Update record
    Update object in Workfront
  • Upload document
    Upload document in Workfront
  • Any other action you can think up

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