Do everything in one place
Customize your JIRA Service Desk and Workato Event Streams integration with the following
triggers and actions.
Triggers
When this happens…
JIRA Service Desk
- New customer requestNew customer request in Jira Service Desk
Any other trigger you can think up
Workato Event Streams
- New batch of messages BatchNew batch of messages in Event topic
- New message Real-timeNew message in Event topic
Any other trigger you can think up
Actions
Do this…
JIRA Service Desk
- Custom actionCustom action in JIRA Service Desk (Custom)
- Create commentCreate comment for issue in Jira Service Desk
- Create customerCreate customer in Jira Service Desk
- Create customer requestCreate customer request in Jira Service Desk
- Get comment by IDGet comment by ID in Jira Service Desk
- Get issue in queue BatchGet issues in queue in Jira Service Desk
- Get queues BatchGet queues in Jira Service Desk
- List comments BatchSearch comment in Jira Service Desk
Any other action you can think up
Workato Event Streams
- Publish messagePublish a message to Event topic
- Publish messages (batch) BatchPublish a batch of messages to Event topic
Any other action you can think up
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