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Customize your Google Sheets and JIRA Service Desk integration with the following triggers and actions.

Triggers

When this happens…

Google Sheets
  • New row in sheet in My Drive Real-time
    New row in a sheet in Google Sheets
  • New row in sheet in Team Drive
    New row in a sheet in Google Sheets
  • New/updated row in sheet in Team Drive
    New/updated row in a sheet in Google Sheets
  • New/updated row in sheet in My Drive Real-time
    New/updated row in a sheet in Google Sheets
  • Any other trigger you can think up

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk
  • Any other trigger you can think up

Actions

Do this…

Google Sheets
  • Custom action
    Custom action in Google Sheets (Custom)
  • Add rows in bulk Bulk
    Add multiple rows in a sheet in Google Sheets
  • Add row
    Add a new row in a sheet in Google Sheets
  • Search rows
    Search rows in a sheet in Google Sheets
  • Update row
    Update a row in a sheet in Google Sheets
  • Update row using row ID (old version)
    Update a row using row ID in a sheet in Google Sheets
  • Any other action you can think up

JIRA Service Desk
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue
    Get issues in queue in Jira Service Desk
  • Get queues
    Get queues in Jira Service Desk
  • List comments
    Search comment in Jira Service Desk
  • Any other action you can think up

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