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Customize your Dun and Bradstreet and JIRA Service Desk integration with the following
triggers and actions.
Triggers
When this happens…
JIRA Service Desk
- New customer requestNew customer request in Jira Service Desk
Any other trigger you can think up
Actions
Do this…
Dun and Bradstreet
- Custom actionCustom Action in D&B
- Get CategoryGet Category details in D&B
- Enrich CompaniesEnrich Company data by D-U-N-S Number in D&B
- Match and Enrich ContactsSearch Contacts in D&B
- Search CompaniesSearch Companies in D&B
- Match CompaniesMatch Companies in D&B
Any other action you can think up
JIRA Service Desk
- Custom actionCustom action in JIRA Service Desk (Custom)
- Create commentCreate comment for issue in Jira Service Desk
- Create customerCreate customer in Jira Service Desk
- Create customer requestCreate customer request in Jira Service Desk
- Get comment by IDGet comment by ID in Jira Service Desk
- Get issue in queue BatchGet issues in queue in Jira Service Desk
- Get queues BatchGet queues in Jira Service Desk
- List comments BatchSearch comment in Jira Service Desk
Any other action you can think up
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