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Customize your Cisco Webex Meetings and JIRA Service Desk integration with the following
triggers and actions.
Triggers
When this happens…
Cisco Webex Meetings
- New event Real-timeNew event in Cisco Webex Meetings
- New recordingNew or updated recording in Cisco Webex Meetings
Any other trigger you can think up
JIRA Service Desk
- New customer requestNew customer request in Jira Service Desk
Any other trigger you can think up
Actions
Do this…
Cisco Webex Meetings
- Create recordCreate record in Cisco Webex Meetings
- Custom actionCustom action in Cisco Webex Meetings
- Delete recordDelete record in Cisco Webex Meetings
- Download recordingDownload recoding in Cisco Webex Meetings
- Get record detailsGet record in Cisco Webex Meetings
- Search recordsSearch records in Cisco Webex Meetings
- Update recordUpdate records in Cisco Webex Meetings
Any other action you can think up
JIRA Service Desk
- Custom actionCustom action in JIRA Service Desk (Custom)
- Create commentCreate comment for issue in Jira Service Desk
- Create customerCreate customer in Jira Service Desk
- Create customer requestCreate customer request in Jira Service Desk
- Get comment by IDGet comment by ID in Jira Service Desk
- Get issue in queue BatchGet issues in queue in Jira Service Desk
- Get queues BatchGet queues in Jira Service Desk
- List comments BatchSearch comment in Jira Service Desk
Any other action you can think up
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