Do everything in one place

Customize your Bigtincan and JIRA Service Desk integration with the following triggers and actions.

Triggers

When this happens…

Bigtincan
  • New form submission
    New form submission in Bigtincan
  • New story
    New story in Bigtincan
  • Any other trigger you can think up

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk
  • Any other trigger you can think up

Actions

Do this…

Bigtincan
  • Custom action
    Custom action in Bigtincan (Custom)
  • Create story
    Create story in Bigtincan
  • Delete story
    Delete story in Bigtincan
  • Get form by ID
    Get form by ID in Bigtincan
  • Get form data by ID Batch
    Get form data by ID in Bigtincan
  • Get story by ID
    Get story by ID in Bigtincan
  • List channels Batch
    List channels in Bigtincan
  • List form categories Batch
    List form categories in Bigtincan
  • List form fields
    List form fields in Bigtincan
  • List forms Batch
    List forms in Bigtincan
  • List stories Batch
    List stories in Bigtincan
  • Update story
    Update story in Bigtincan
  • Any other action you can think up

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk
  • Any other action you can think up

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