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Customize your BMC Helix ITSM and HipChat integration with the following
triggers and actions.
Triggers
When this happens…
BMC Helix ITSM
- New/updated recordNew/updated record in BMC Helix ITSM
Any other trigger you can think up
Actions
Do this…
BMC Helix ITSM
- Custom actionCustom action in (Custom)
- Create recordCreate record in BMC Helix ITSM
- Get record details by IDGet record in BMC Helix ITSM
- Search recordsSearch records in BMC Helix ITSM
- Update recordUpdate record in BMC Helix ITSM
Any other action you can think up
HipChat
- Custom actionCustom action in HipChat (Custom)
- Add member to private roomAdd member to private room in HipChat
- Create roomCreate room in HipChat
- Invite user to public roomInvite user to public room in HipChat
- Post messagePost message in HipChat
- Reply to messageReply to message in HipChat
- Send private message to peopleSend private message to people in HipChat
Any other action you can think up
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