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Customize your BMC and HipChat integration with the following triggers and actions.

Triggers

When this happens…

BMC
  • New or updated case
    New or updated case in BMC Innovation Suite
  • Any other trigger you can think up

Actions

Do this…

BMC
  • Get all ticket statuses
    Get all ticket statuses in BMC Innovation Suite
  • Get case by ID
    Get case by ID in BMC Innovation Suite
  • Get person by ID
    Get person by ID in BMC Innovation Suite
  • Get questions by case ID
    Get questions by case ID in BMC Innovation Suite
  • Get reasons by ticket status ID
    Get reasons by ticket status ID in BMC Innovation Suite
  • Search case
    Search case in BMC Innovation Suite
  • Update case
    Update case in BMC Innovation Suite
  • Any other action you can think up

HipChat
  • Custom action
    Custom action in HipChat (Custom)
  • Add member to private room
    Add member to private room in HipChat
  • Create room
    Create room in HipChat
  • Invite user to public room
    Invite user to public room in HipChat
  • Post message
    Post message in HipChat
  • Reply to message
    Reply to message in HipChat
  • Send private message to people
    Send private message to people in HipChat
  • Any other action you can think up

Let us tailor your BMC and HipChat integrations

Pre-built BMC and HipChat Automations

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