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Customize your HiBob and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
HiBob
- New event Real-timeNew event in HiBob
Any other trigger you can think up
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
HiBob
- Create recordCreate record in HiBob
- Custom actionCustom action in HiBob
- Delete recordDelete record in HiBob
- Download reportDownload Report in HiBob
- Download report (Async)Download Report (Async) in HiBob
- Get record detailsGet record in HiBob
- Invite an employeeInvite an employee in HiBob
- Make a task completeMake a task complete in HiBob
- Revoke access for employeeRevoke Access for employee in HiBob
- Search recordsSearch records in HiBob
- Update recordUpdate record in HiBob
- Upload documentUpload Document in HiBob
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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