Google Sheets and Talkdesk integrations and automations

Do everything in one place

Customize your Google Sheets and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Google Sheets
  • New row in sheet in My Drive
    New row in a sheet in Google Sheets
  • New row in sheet in My Drive Real-time
    New row in a sheet in Google Sheets
  • New row in sheet in Team Drive
    New row in a sheet in Google Sheets
  • New/updated row in sheet in Team Drive
    New/updated row in a sheet in Google Sheets
  • New/updated row in sheet in My Drive
    New/updated row in a sheet in Google Sheets
  • New/updated row in sheet in My Drive Real-time
    New/updated row in a sheet in Google Sheets

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Google Sheets
  • Custom action
    Custom action in Google Sheets (Custom)
  • Add rows in bulk Batch
    Add multiple rows in a sheet in Google Sheets
  • Add row
    Add a new row in a sheet in Google Sheets
  • Get rows Batch
    Get rows from sheet in Google Sheets
  • Search rows Batch
    Search rows in a sheet in Google Sheets
  • Update rows in bulk Batch
    Update multiple rows in a sheet in Google Sheets
  • Update row
    Update a row in a sheet in Google Sheets
  • Update row using row ID (old version)
    Update a row using row ID in a sheet in Google Sheets

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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