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Customize your Freshservice and Google Sheets integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Google Sheets
  • New row in sheet in My Drive Real-time
    New row in a sheet in Google Sheets
  • New row in sheet in Team Drive
    New row in a sheet in Google Sheets
  • New/updated row in sheet in Team Drive
    New/updated row in a sheet in Google Sheets
  • New/updated row in sheet in My Drive Real-time
    New/updated row in a sheet in Google Sheets
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Create incident
    Create incident in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Custom action
    Custom action in Freshservice
  • Get requester by ID
    Get requester by ID in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

  • Show all 8
Google Sheets
  • Custom action
    Custom action in Google Sheets (Custom)
  • Add rows in bulk Bulk
    Add multiple rows in a sheet in Google Sheets
  • Add row
    Add a new row in a sheet in Google Sheets
  • Search rows
    Search rows in a sheet in Google Sheets
  • Update row
    Update a row in a sheet in Google Sheets
  • Update row using row ID (old version)
    Update a row using row ID in a sheet in Google Sheets
  • Any other action you can think up

Let us tailor your Freshservice and Google Sheets integrations

Pre-built Freshservice and Google Sheets Automations

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