Gong.io and ServiceNow integrations and automations

Do everything in one place

Customize your Gong.io and ServiceNow integration with the following triggers and actions.

Triggers

When this happens…

Gong.io
  • New call Real-time
    New call in Gong.io

    • Any other trigger you can think up

Actions

Do this…

Gong.io
  • Custom action
    Custom action in Gong.io (Custom)
  • Add call
    Add call in Gong.io
  • Add call media
    Add call media in Gong.io
  • Post a digital interaction
    Create a digital interaction in Gong.io
  • Get call by ID
    Get call by ID in Gong.io
  • Search aggregated user data Batch
    Search aggregated user data in Gong.io
  • Search call scorecards Batch
    Search call scorecards in Gong.io
  • Search call transcripts Batch
    Search call transcripts in Gong.io
  • Search calls Batch
    Search calls in Gong.io
  • Search users Batch
    Search users in Gong.io

    • Any other action you can think up

ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom) (Custom)
  • Add relation to configuration item
    Add relation to configuration item in ServiceNow
  • Create configuration item
    Create configuration item in ServiceNow
  • Delete configuration item relation
    Delete configuration item relation in ServiceNow
  • Get configuration item
    Get configuration item in ServiceNow
  • Search configuration items
    Search configuration items in ServiceNow
  • Update configuration item
    Update configuration item in ServiceNow

    • Any other action you can think up

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