Gong.io and ServiceNow integrations and automations

Do everything in one place

Customize your Gong.io and ServiceNow integration with the following triggers and actions.

Triggers

When this happens…

Gong.io
  • New call Real-time
    New call in Gong.io

    • Any other trigger you can think up

ServiceNow
  • New record
    New record in a table in ServiceNow
  • New record Real-time
    New record in a table in ServiceNow
  • New record Batch
    New record in a table in ServiceNow
  • New/updated record Batch
    New/updated record in a table in ServiceNow
  • Export new records
    Export new records in a table in ServiceNow
  • Export new/updated records
    Export new/updated records in a table in ServiceNow
  • Scheduled record search Batch
    Scheduled record search using query in ServiceNow
  • New/updated record
    New/updated record in a table in ServiceNow
  • New/updated record Real-time
    New/updated record in a table in ServiceNow

    • Any other trigger you can think up

Actions

Do this…

Gong.io
  • Custom action
    Custom action in Gong.io (Custom)
  • Add call
    Add call in Gong.io
  • Add call media
    Add call media in Gong.io
  • Post a digital interaction
    Create a digital interaction in Gong.io
  • Get call by ID
    Get call by ID in Gong.io
  • Search aggregated user data Batch
    Search aggregated user data in Gong.io
  • Search call scorecards Batch
    Search call scorecards in Gong.io
  • Search call transcripts Batch
    Search call transcripts in Gong.io
  • Search calls Batch
    Search calls in Gong.io
  • Search users Batch
    Search users in Gong.io

    • Any other action you can think up

ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom)
  • Create record
    Create record in a table in ServiceNow
  • Create record using a template
    Create record in a table using a template in ServiceNow
  • Get attachment contents
    Get attachment contents in ServiceNow
  • Get object schema
    Get object schema from ServiceNow
  • Search records Batch
    Search for records in a table in ServiceNow
  • Search records using query Batch
    Search for records using query in a table in ServiceNow
  • Update record
    Update record in a table in ServiceNow
  • Update record using a template
    Update record in a table using a template in ServiceNow
  • Upload attachment
    Upload attachment in ServiceNow

    • Any other action you can think up

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