Gainsight and RingCentral integrations and automations

Do everything in one place

Customize your Gainsight and RingCentral integration with the following triggers and actions.

Triggers

When this happens…

Gainsight
  • New record
    New record in Gainsight NXT
  • New records in batch
    New records in batches in Gainsight NXT
  • New updated record
    New/updated record in Gainsight NXT
  • New updated records in batch
    New/updated records in batches in Gainsight NXT

    • Any other trigger you can think up

RingCentral
  • Call ended
    Call ended in RingCentral
  • New call
    New call in RingCentral
  • New call recording
    New call recording in RingCentral
  • New company level call
    New company level call in Ringcentral
  • New event trigger Real-time
    New event in RingCentral
  • New sms
    New SMS in RingCentral

    • Any other trigger you can think up

Actions

Do this…

Gainsight
  • Create company record/s
    Create company record/s in Gainsight NXT
  • Custom action
    Custom action in Gainsight NXT
  • Get record details
    Get record details by ID in Gainsight NXT
  • Get upsert request status
    Get upsert request status in Gainsight NXT by status ID
  • Search records
    Search records in Gainsight NXT
  • Update company record/s
    Update company record/s in Gainsight NXT
  • Upsert persons in bulk
    Upsert persons in bulk in Gainsight NXT
  • Upsert person
    Upsert person in Gainsight NXT

    • Any other action you can think up

RingCentral
  • Custom action
    Custom action in RingCentral (Custom)
  • Ring out
    Make RingOut call in RingCentral
  • Send pager message
    Send pager message in Ringcentral
  • Send sms
    Send sms in Ringcentral

    • Any other action you can think up

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