Freshservice and Zoom integrations and automations

Do everything in one place

Customize your Freshservice and Zoom integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

Zoom
  • New event Real-time
    Webinar/Meeting/Cloud recording event in Zoom

    • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice

    • Any other action you can think up

Zoom
  • Custom action
    Custom action in Zoom (Custom)
  • Add group members Batch
    Add group member in Zoom
  • Add registrant
    Add registrants to meeting/webinar/cloud recording in Zoom
  • Create group
    Create group in Zoom
  • Create user
    Create user in Zoom
  • Delete object
    Delete webinar/meeting/cloud recording/group in Zoom
  • Delete users
    Delete user in Zoom
  • Download cloud recording
    Download cloud recording in Zoom
  • Get object by ID
    Get webinar/meeting/cloud recording/group in Zoom
  • Get registrants Batch
    Get registrants for meeting/webinar/cloud recording in Zoom
  • Get user
    Get user in Zoom
  • Get webinar attendees Batch
    Get attendees from webinar in Zoom
  • Retrieve webinar results Batch
    Get results of Q&A/poll from webinar in Zoom
  • List object Batch
    List objects in Zoom
  • Schedule meeting or webinar
    Schedule meeting/webinar in Zoom
  • Search object Batch
    Search webinars/meetings/cloud recordings in Zoom
  • Search users Batch
    Search users in Zoom
  • Update object
    Update webinars/meetings/cloud recordings/groups in Zoom
  • Update registrant status
    Approve/Cancel/Deny registrants for webinars/meetings/cloud recordings in Zoom
  • Update user
    Update user in Zoom

    • Any other action you can think up

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