Do everything in one place

Customize your Freshservice and Transmit Sms integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Transmit Sms
  • New SMS received to inbox
    New SMS received in inbox in transmitsms.com
  • New contact Real-time
    New contact added to transmitsms.com list
  • New message Real-time
    New SMS received to virtual number transmitsms.com
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

Transmit Sms
  • Add/Update contact
    Add or update a contact in transmitsms.com list
  • Delete contact
    Delete a contact in transmitsms.com list
  • Format number
    Formats a single mobile number in transmitsms.com
  • Get contact
    Gets contact information in transmitsms.com list
  • Send SMS
    Sends a SMS to a single mobile number in transmitsms.com
  • Send SMS to list
    Sends a SMS to a list of contacts in transmitsms.com
  • Custom action
    Custom action in TransmitSMS
  • Any other action you can think up

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