Do everything in one place
Customize your Freshservice and Snowflake integration with the following
triggers and actions.
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Snowflake
- New rowNew row in a table in Snowflake
- New rows BatchNew batch of rows in a table in Snowflake
- Scheduled query BatchScheduled query using custom SQL in Snowflake
- New/updated rowNew/updated row in a table in Snowflake
- New/updated rows BatchNew/updated batch of rows in a table in Snowflake
Any other trigger you can think up
Actions
Do this…
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
Snowflake
- Bulk load data to table from stage BulkBulk load data to table from stage in Snowflake
- Delete rows BatchDelete rows in a table in Snowflake
- Export query resultExport query result as a CSV file in Snowflake
- Insert rowInsert row in a table in Snowflake
- Replicate schemaReplicate table schema in Snowflake
- Run custom SQL BatchRun custom SQL in Snowflake
- Run long query using custom SQLRun long query using custom SQL in Snowflake
- Select rows BatchSelect rows in a table in Snowflake
- Select rows using custom SQL BatchSelect rows using custom SQL in Snowflake
- Replicate rows BatchReplicate batch of rows to table in Snowflake
- Update rowsUpdate rows in a table in Snowflake
- Upload file to internal stageUpload file to internal stage in Snowflake
- Upsert rows BatchUpsert batch of rows in a table in Snowflake
Any other action you can think up
The wonders of Workato
Easily set up as many intelligent automations you need.
- 1000s of ready-to-use templates
- Accelerate work with intelligent automation
- Do it yourself, faster
- Build bots. Put them to work