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Customize your Freshservice and Smart Hr integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Smart Hr
  • New/updated/deleted a crew Real-time
    New/updated/deleted 従業員 in SmartHR
  • Imported a CSV file of crews Batch Real-time
    Imported 従業員 in SmartHR
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

Smart Hr
  • Create a new crew
    Create 従業員情報 in SmartHR
  • Create a department
    Create 部署情報 in SmartHR
  • Custom action
    Custom action in SmartHR
  • Delete a crew
    Delete 従業員情報 in SmartHR
  • Search business establishments
    Search for 事業所情報 in SmartHR
  • Get crew by ID
    Get 従業員情報 in SmartHR
  • Search crews
    Search for 従業員情報 in SmartHR
  • Search departments
    Search for 部署情報 in SmartHR
  • Update a crew
    Update 従業員情報 in SmartHR
  • Update a department
    Update 部署情報 in SmartHR
  • Any other action you can think up

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