Do everything in one place
Customize your Freshservice and Seismic integration with the following
triggers and actions.
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Seismic
- New recordNew record in Seismic
- New/updated recordNew/updated record in Seismic
Any other trigger you can think up
Actions
Do this…
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
Seismic
- Custom actionCustom action in Seismic (Custom)
- Create recordCreate record in Seismic
- Delete recordDelete record in Seismic
- Download file from libraryDownload file in library in Seismic
- Download file from workspaceDownload file in workspace in Seismic
- Download a file version from LibraryDownload file version in library in Seismic
- Download generated LiveDoc outputDownload generated LiveDoc output in Seismic
- Generate LiveDocGenerate Livedoc in Seismic
- Get record details by IDGet details of specific record in Seismic
- Search recordsSearch for records in Seismic
- Update recordUpdate record in Seismic
Any other action you can think up
The wonders of Workato
Easily set up as many intelligent automations you need.
- 1000s of ready-to-use templates
- Accelerate work with intelligent automation
- Do it yourself, faster
- Build bots. Put them to work