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Customize your Freshservice and SafetyCulture integration with the following
triggers and actions.
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
SafetyCulture
- Action events Real-timeTrigger for Action events
- Inspection events (Deprecated) Real-timeTrigger for Inspection events (Deprecated)
- Inspection events Real-timeTrigger for Inspection events
- Issue events Real-timeTrigger for Issue events
- Media events Real-timeTrigger for Media events
Any other trigger you can think up
Actions
Do this…
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
SafetyCulture
- ActionsInteract with Actions in SafetyCulture
- AssetsInteract with Assets in SafetyCulture
- Data FeedsInteract with Data Feeds in SafetyCulture
- Directory (Sites)Interact with Directory (Sites) in SafetyCulture
- Heads UpInteract with Heads Up in SafetyCulture
- InspectionsInteract with Inspections in SafetyCulture
- IntegrationsInteract with Integrations in SafetyCulture
- IssuesInteract with Issues in SafetyCulture
- MediaInteract with Media in SafetyCulture
- Response SetsInteract with Response Sets in SafetyCulture
- SchedulesInteract with Schedules in SafetyCulture
- SensorsInteract with Sensors in SafetyCulture
- TemplatesInteract with Templates in SafetyCulture
- Users & GroupsInteract with Users & Groups in SafetyCulture
- Custom ActionCustom action in SafetyCulture
Any other action you can think up
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