Do everything in one place
Customize your Freshservice and JumpCloud integration with the following
triggers and actions.
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
JumpCloud
- New objectNew object in JumpCloud
Any other trigger you can think up
Actions
Do this…
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
JumpCloud
- Custom actionCustom action in JumpCloud (Custom)
- Create associationCreate association in JumpCloud
- Create objectCreate object in JumpCloud
- Delete associationDelete association in JumpCloud
- Delete objectDelete object in JumpCloud
- Get object by IDGet object by ID in JumpCloud
- List objects BatchList objects in JumpCloud
- List objects by ID BatchList objects by ID in JumpCloud
- Lock userLock user in JumpCloud
- Reset user mfaReset MFA TOTP token in JumpCloud
- Run trigger commandTrigger command in JumpCloud
- Search objects BatchSearch objects in JumpCloud
- Search user by employee IDSearch user by employee ID in JumpCloud
- Unlock userUnlock user in JumpCloud
- Update objectUpdate object in JumpCloud
- Update user on systemUpdate user on system in JumpCloud
Any other action you can think up
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