Freshservice and Google Drive (Custom) integrations and automations

Do everything in one place

Customize your Freshservice and Google Drive (Custom) integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

Google Drive (Custom)
  • New file
    New File in Google Drive (Custom)
  • New/updated file
    New/updated File in Google Drive (Custom)

    • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice

    • Any other action you can think up

Google Drive (Custom)
  • Create permission
    Create Permission for a file in Google Drive (Custom)
  • Custom action
    Custom action in Google Drive
  • Delete permission
    Delete Permission for a file in Google Drive (Custom)
  • Get file by ID
    Get File by ID in Google Drive (Custom)
  • Get permission by ID
    Get File permission by ID in Google Drive (Custom)
  • Rename or move file/folder
    Rename/move File or Folder in Google Drive
  • Search files
    Search Files in Google Drive (Custom)
  • Search permissions
    Search Permissions in Google Drive (Custom)
  • Search shared drives
    Search Shared drives in Google Drive (Custom)
  • Upload file
    Upload File in Google Drive

    • Any other action you can think up

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