Freshservice and GitHub integrations and automations

Do everything in one place

Customize your Freshservice and GitHub integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

GitHub
  • Closed issue
    Closed issues in Github
  • New issue
    New issue in Github
  • New or updated issue Real-time
    New or updated issues in GitHub
  • New or updated milestone Real-time
    New or updated milestone in GitHub
  • New or updated pull request Real-time
    New or updated pull request in GitHub
  • New PR
    New PR in Github
  • New updated issue comment Real-time
    New/updated issue comment in GitHub

    • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice

    • Any other action you can think up

GitHub
  • Custom action
    Custom action in GitHub (Custom)
  • Create comment in an issue
    Create comment in an issue in GitHub
  • Create issue
    Create issue in Github
  • Get issue or PR details
    Get issue or PR details in GitHub
  • List statuses for a ref Batch
    List statuses for a Ref in GitHub
  • Search issues/pull requests Batch
    Search issues/pull requests in Github
  • Update issue
    Update issue in Github

    • Any other action you can think up

The wonders of Workato

Easily set up as many intelligent automations you need.
  • 1000s of ready-to-use templates
  • Accelerate work with intelligent automation
  • Do it yourself, faster
  • Build bots. Put them to work

Market leaders run on Workato

  • mgm
  • adobe
  • att
  • atlassian
  • slack

Let’s start automating

Schedule a Demo