Alfresco Content Services and Freshservice integrations and automations

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Customize your Alfresco Content Services and Freshservice integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

Actions

Do this…

Alfresco Content Services
  • Copy file / folder
    Copy file / folder in Alfresco connector
  • Create folder
    Create folder in Alfresco connector
  • Create file / folder comment
    Create file / folder comment in Alfresco connector
  • Create file / folder shared links
    Create file / folder shared links in Alfresco connector
  • Create file / folder tags
    Create file / folder tags in Alfresco connector
  • Create zip file
    Create zip file in Alfresco connector
  • Delete file / folder
    Delete file / folder in Alfresco connector
  • Delete file / folder comment
    Delete file / folder comment in Alfresco connector
  • Delete file / folder shared links
    Delete file / folder shared links in Alfresco connector
  • Delete file / folder tag
    Delete file / folder tag in Alfresco connector
  • Download file
    Download file in Alfresco connector
  • Get file rendition
    Get file rendition in Alfresco connector
  • Get file renditions
    Get file renditions in Alfresco connector
  • Get file version
    Get file version in Alfresco connector
  • Get file versions
    Get file versions in Alfresco connector
  • Get group
    Get group in Alfresco connector
  • Get group members
    Get group members in Alfresco connector
  • Get groups
    Get groups in Alfresco connector
  • Get file / folder
    Get file / folder in Alfresco connector
  • Get site / folder children
    Get site / folder children in Alfresco connector
  • Get file / folder comments
    Get file / folder comments in Alfresco connector
  • Get file / folder properties
    Get file / folder properties in Alfresco connector
  • Get file / folder rating
    Get file / folder rating in Alfresco connector
  • Get file / folder Alfresco Share URI
    Get file / folder Alfresco Share URI in Alfresco connector
  • Get file / folder shared link
    Get file / folder shared link in Alfresco connector
  • Get file / folder shared links
    Get file / folder shared links in Alfresco connector
  • Get file / folder tags
    Get file / folder tags in Alfresco connector
  • Get repository tag
    Get repository tag in Alfresco connector
  • Get repository tags
    Get repository tags in Alfresco connector
  • Get site
    Get site in Alfresco connector
  • Get site groups
    Get site groups in Alfresco connector
  • Get site members
    Get site members in Alfresco connector
  • Get sites
    Get sites in Alfresco connector
  • Get user
    Get user in Alfresco connector
  • Get user groups
    Get user groups in Alfresco connector
  • Get users
    Get users in Alfresco connector
  • Get zip file
    Get zip file in Alfresco connector
  • Move file / folder
    Move file / folder in Alfresco connector
  • Rename file / folder
    Rename file / folder in Alfresco connector
  • Search
    Search in Alfresco connector
  • Update file
    Update file in Alfresco connector
  • Update file / folder comment
    Update file / folder comment in Alfresco connector
  • Update file / folder properties
    Update file / folder properties in Alfresco connector
  • Upload file
    Upload file in Alfresco connector

    • Any other action you can think up

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice

    • Any other action you can think up

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