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Customize your Freshdesk and Recipe function by Workato integration with the following
triggers and actions.
Triggers
When this happens…
Freshdesk
- New recordNew record in Freshdesk
- New/updated recordNew/updated record in Freshdesk
Any other trigger you can think up
Recipe function by Workato
- New call for function Real-timeFunction call
Any other trigger you can think up
Actions
Do this…
Freshdesk
- Custom actionCustom action in Freshdesk (Custom)
- Create recordCreate record in Freshdesk
- Delete recordDelete record in Freshdesk
- Get recordGet record details in Freshdesk
- List recordsList records in Freshdesk
- Search recordsSearch records in Freshdesk
- Update recordUpdate record in Freshdesk
Any other action you can think up
Recipe function by Workato
- Call a recipe function (synchronous)Call a recipe function
- Call a recipe function (asynchronous)Call a recipe function (async)
- Return data from a recipe functionReturn result
- Wait for async callsWait for an async call to complete
Any other action you can think up
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