CupixWorks and JIRA Service Desk integrations and automations

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Customize your CupixWorks and JIRA Service Desk integration with the following triggers and actions.

Triggers

When this happens…

CupixWorks

Create Annotation Real-time
New annotation event in Cupix
Create Comment Real-time
New comment event in Cupix
Delete Annotation Real-time
New annotation event in Cupix
Delete Comment Real-time
New comment event in Cupix
Processing finalized Area Real-time
New area event in Cupix
Update Annotation Real-time
New annotation event in Cupix
Update Comment Real-time
New comment event in Cupix
Uploaded Area Real-time
New area event in Cupix

Any other trigger you can think up

JIRA Service Desk

New customer request
New customer request in Jira Service Desk

Any other trigger you can think up

Actions

Do this…

CupixWorks

Create new comment
Create new comment in Cupix
Delete select comment
Delete a comment in Cupix
Update select comment
Update a comment in Cupix

Any other action you can think up

JIRA Service Desk

Custom action
Custom action in JIRA Service Desk (Custom)
Create comment
Create comment for issue in Jira Service Desk
Create customer
Create customer in Jira Service Desk
Create customer request
Create customer request in Jira Service Desk
Get comment by ID
Get comment by ID in Jira Service Desk
Get issue in queue Batch
Get issues in queue in Jira Service Desk
Get queues Batch
Get queues in Jira Service Desk
List comments Batch
Search comment in Jira Service Desk

Any other action you can think up

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