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Customize your Connect Wise and RingCentral integration with the following
triggers and actions.
Triggers
When this happens…
Connect Wise
- New ticketNew Ticket in Connectwise
- New/Updated ticketNew/Updated Ticket in Connectwise
Any other trigger you can think up
RingCentral
- Call endedCall ended in RingCentral
- New callNew call in RingCentral
- New call recordingNew call recording in RingCentral
- New company level callNew company level call in Ringcentral
- New event trigger Real-timeNew event in RingCentral
- New smsNew SMS in RingCentral
Any other trigger you can think up
Actions
Do this…
Connect Wise
- Create recordCreate record in Connectwise
- Custom actionCustom action in Connectwise
- Delete recordDelete record in Connectwise
- Get record details by IDGet record in Connectwise
- Search recordsSearch records in Connectwise
- Update recordUpdate record in Connectwise
Any other action you can think up
RingCentral
- Custom actionCustom action in RingCentral (Custom)
- Ring outMake RingOut call in RingCentral
- Send pager messageSend pager message in Ringcentral
- Send smsSend sms in Ringcentral
Any other action you can think up
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