Do everything in one place
Customize your Amazon Lex and Connect Wise integration with the following
triggers and actions.
Triggers
When this happens…
Connect Wise
- New ticketNew Ticket in Connectwise
- New/Updated ticketNew/Updated Ticket in Connectwise
Any other trigger you can think up
Actions
Do this…
Amazon Lex
- Get BotRetrieve Bot information from Amazon Lex
- Get Bot AliasesRetrieve Bot Aliases information from Amazon Lex
- Get IntentRetrieve Intent information from Amazon Lex
- Get Slot typeRetrieve Slot type information from Amazon Lex
- Get VersionRetrieve object versions in Amazon lex
- Post textSend User input to Amazon Lex at runtime
- Upsert BotCreates a Bot or replaces an existing one in Amazon Lex
- Upsert Bot AliasCreates a Bot Alias or replaces an existing one in Amazon Lex
- Upsert IntentCreates an Intent or replaces an existing one in Amazon Lex
- Upsert Slot typeCreates a custom Slot type or replaces an existing one in Amazon Lex
Any other action you can think up
Connect Wise
- Create recordCreate record in Connectwise
- Custom actionCustom action in Connectwise
- Delete recordDelete record in Connectwise
- Get record details by IDGet record in Connectwise
- Search recordsSearch records in Connectwise
- Update recordUpdate record in Connectwise
Any other action you can think up
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