Do everything in one place
Customize your Cisco Webex Teams and ServiceNow integration with the following
triggers and actions.
Triggers
When this happens…
Cisco Webex Teams
- New button submission Real-timeNew button submission in Webex Teams
- New message Real-timeNew message in Webex Teams
Any other trigger you can think up
ServiceNow
- New recordNew record in a table in ServiceNow
- New record Real-timeNew record in a table in ServiceNow
- New record BatchNew record in a table in ServiceNow
- New/updated record BatchNew/updated record in a table in ServiceNow
- Export new recordsExport new records in a table in ServiceNow
- Export new/updated recordsExport new/updated records in a table in ServiceNow
- Scheduled record search BatchScheduled record search using query in ServiceNow
- New/updated recordNew/updated record in a table in ServiceNow
- New/updated record Real-timeNew/updated record in a table in ServiceNow
Any other trigger you can think up
Actions
Do this…
Cisco Webex Teams
- Custom actionCustom action in Cisco Webex Teams (Custom)
- Add person to roomAdd person to room
- Create roomCreate room in Webex Teams
- Get attachment detailsGet attachment details in Webex Teams
- Get message detailsGet message details in Webex Teams
- Get person detailsGet person details in Webex Teams
- Get room detailsGet room details in Webex Teams
- Post messagePost message in Webex Teams
- Update roomUpdate room topic in Webex Teams
Any other action you can think up
ServiceNow
- Custom actionCustom action in ServiceNow (Custom)
- Create recordCreate record in a table in ServiceNow
- Create record using a templateCreate record in a table using a template in ServiceNow
- Get attachment contentsGet attachment contents in ServiceNow
- Get object schemaGet object schema from ServiceNow
- Search records BatchSearch for records in a table in ServiceNow
- Search records using query BatchSearch for records using query in a table in ServiceNow
- Update recordUpdate record in a table in ServiceNow
- Update record using a templateUpdate record in a table using a template in ServiceNow
- Upload attachmentUpload attachment in ServiceNow
Any other action you can think up
The wonders of Workato
Easily set up as many intelligent automations you need.
- 1000s of ready-to-use templates
- Accelerate work with intelligent automation
- Do it yourself, faster
- Build bots. Put them to work