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Customize your Cisco Threat Response and JIRA Service Desk integration with the following
triggers and actions.
Triggers
When this happens…
JIRA Service Desk
- New customer requestNew customer request in Jira Service Desk
Any other trigger you can think up
Actions
Do this…
Cisco Threat Response
- Check modules healthCheck modules health in Cisco Threat Response
- Custom actionCustom action in Cisco Threat Response
- Deliberate on observablesDeliberate on observables in Cisco Threat Response
- Deliberate on sightingDeliberate on a sighting in Cisco Threat Response
- Deliberate on sighting referenceDeliberate on a sighting reference in Cisco Threat Response
- Get observable referencesGet observable references in Cisco Threat Response
- Observe observablesObserve observables in Cisco Threat Response
- Observe sightingObserve a sighting in Cisco Threat Response
- Observe sighting referenceObserve a sighting reference in Cisco Threat Response
- Refer sightingRefer a sighting in Cisco Threat Response
- Refer sighting referenceRefer a sighting reference in Cisco Threat Response
Any other action you can think up
JIRA Service Desk
- Custom actionCustom action in JIRA Service Desk (Custom)
- Create commentCreate comment for issue in Jira Service Desk
- Create customerCreate customer in Jira Service Desk
- Create customer requestCreate customer request in Jira Service Desk
- Get comment by IDGet comment by ID in Jira Service Desk
- Get issue in queue BatchGet issues in queue in Jira Service Desk
- Get queues BatchGet queues in Jira Service Desk
- List comments BatchSearch comment in Jira Service Desk
Any other action you can think up
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