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Customize your Chili Piper and Microsoft Dynamics 365 integration with the following triggers and actions.

Triggers

When this happens…

Chili Piper
  • New user
    New user in Chili Piper
  • Any other trigger you can think up

Microsoft Dynamics 365
  • Export new records
    Export new records in Microsoft Dynamics 365
  • Export new/updated records
    Export new/updated records in Microsoft Dynamics 365
  • Deleted object
    Deleted object in Microsoft Dynamics 365
  • New object
    New object in Microsoft Dynamics 365
  • New or updated object (batch) Batch
    New or updated object (batch) in Microsoft Dynamics 365
  • New or updated object
    New or updated object in Microsoft Dynamics 365
  • New object Real-time
    New object in Microsoft Dynamics 365
  • Scheduled object search Batch
    Scheduled object search in Microsoft Dynamics 365
  • New/updated object Real-time
    New/updated object in Microsoft Dynamics 365
  • Any other trigger you can think up

Actions

Do this…

Chili Piper
  • Assign user to Queue
    Assign user to a Queue in Chili Piper
  • Delete user
    Delete user from Chili Piper
  • Get user
    Get user via ID in Chili Piper
  • List queues
    List queues in Chili Piper
  • List users
    List users in Chili Piper
  • List users in Queue
    List users in Queue in Chili Piper
  • Search users
    Search users in Chili Piper
  • Unassign user from Queue
    Unassign user from Queue in Chili Piper
  • Any other action you can think up

Microsoft Dynamics 365
  • Custom action
    Custom action in Microsoft Dynamics 365 (Custom)
  • Close case
    Close case in Microsoft Dynamics 365
  • Create object
    Create object in Microsoft Dynamics 365
  • Create object Batch
    Create object in Microsoft Dynamics 365
  • Get object by ID
    Get object by ID in Microsoft Dynamics 365
  • Get object schema
    Get object schema from Microsoft Dynamics 365
  • Search objects Batch
    Search objects in Microsoft Dynamics 365
  • Update object
    Update object in Microsoft Dynamics 365
  • Update object Batch
    Update object in Microsoft Dynamics 365
  • Any other action you can think up

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