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Customize your Capsule CRM and SAP RFC integration with the following
triggers and actions.
Triggers
When this happens…
Capsule CRM
- New opportunityNew opportunity in Capsule CRM
- New organizationNew organization in Capsule CRM
- New opportunity from a specific partyNew party opportunity in Capsule CRM
- New personNew person in Capsule CRM
Any other trigger you can think up
SAP RFC
- New IDocs Batch Real-timeNew IDocs from SAP
- New IDoc Real-timeNew IDoc from SAP
Any other trigger you can think up
Actions
Do this…
Capsule CRM
- Add opportunityAdd opportunity to Capsule CRM
- Add organizationAdd organization to Capsule CRM
- Add personAdd person to Capsule CRM
- Search organizations Batchsearch organizations in Capsule CRM
- Search people Batchsearch people in Capsule CRM
- Update opportunityUpdate opportunity to Capsule CRM
- Update organizationUpdate organization to Capsule CRM
- Update personUpdate person to Capsule CRM
Any other action you can think up
SAP RFC
- Call BAPIRun BAPI in SAP
- Check IDoc statusCheck if an IDoc is successfully processed in SAP
- Send IDocSend IDoc to SAP
- Call remote function moduleRun RFC in SAP
- Begin transactionBegin transaction in SAP
- End transactionEnd transaction and Rollback changes in SAP
Any other action you can think up
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