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Customize your Capsule CRM and SAP RFC integration with the following triggers and actions.

Triggers

When this happens…

Capsule CRM
  • New opportunity
    New opportunity in Capsule CRM
  • New organization
    New organization in Capsule CRM
  • New opportunity from a specific party
    New party opportunity in Capsule CRM
  • New person
    New person in Capsule CRM
  • Any other trigger you can think up

SAP RFC
  • New IDocs Batch Real-time
    New IDocs from SAP
  • New IDoc Real-time
    New IDoc from SAP
  • Any other trigger you can think up

Actions

Do this…

Capsule CRM
  • Add opportunity
    Add opportunity to Capsule CRM
  • Add organization
    Add organization to Capsule CRM
  • Add person
    Add person to Capsule CRM
  • Search organizations Batch
    search organizations in Capsule CRM
  • Search people Batch
    search people in Capsule CRM
  • Update opportunity
    Update opportunity to Capsule CRM
  • Update organization
    Update organization to Capsule CRM
  • Update person
    Update person to Capsule CRM
  • Any other action you can think up

SAP RFC
  • Call BAPI
    Run BAPI in SAP
  • Check IDoc status
    Check if an IDoc is successfully processed in SAP
  • Send IDoc
    Send IDoc to SAP
  • Call remote function module
    Run RFC in SAP
  • Begin transaction
    Begin transaction in SAP
  • End transaction
    End transaction and Rollback changes in SAP
  • Any other action you can think up

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