Do everything in one place

Customize your BuildingConnected and Freshservice integration with the following triggers and actions.

Triggers

When this happens…

BuildingConnected
  • New or updated contact
    New or updated contact in BuildingConnected
  • Updated opportunity status in BidBoard Pro Real-time
    Updated opportunity status in BidBoard Pro
  • Any other trigger you can think up

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Actions

Do this…

BuildingConnected
  • Custom action
    Custom action in BuildingConnected
  • Get bidder by ID
    Get bidder by ID
  • Get bidders for a bid package
    Get bidders for a bid package in BuildingConnected
  • Get contact by ID
    Get contact by ID in BuildingConnected
  • Get contacts
    Get contacts in BuildingConnected
  • Get project by ID
    Get project by ID in BuildingConnected
  • Get projects
    Get projects in BuildingConnected
  • Get qualification submission
    Get qualification submission in BuildingConnected
  • Get qualification form
    Get qualification form in BuildingConnected
  • Get completed TradeTapp qualifications
    Get completed TradeTapp qualifications in BuildingConnected
  • Any other action you can think up

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

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