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Customize your BMC Innovation Suite and Orderful integration with the following
triggers and actions.
Triggers
When this happens…
BMC Innovation Suite
- New or updated caseNew or updated case in BMC Innovation Suite
Any other trigger you can think up
Orderful
- New transactions from poller bucket BatchNew transactions from poller bucket in Orderful
Any other trigger you can think up
Actions
Do this…
BMC Innovation Suite
- Get all ticket statusesGet all ticket statuses in BMC Innovation Suite
- Get case by IDGet case by ID in BMC Innovation Suite
- Get person by IDGet person by ID in BMC Innovation Suite
- Get questions by case IDGet questions by case ID in BMC Innovation Suite
- Get reasons by ticket status IDGet reasons by ticket status ID in BMC Innovation Suite
- Search caseSearch case in BMC Innovation Suite
- Update caseUpdate case in BMC Innovation Suite
Any other action you can think up
Orderful
- Custom actionCustom action in Orderful (Custom)
- Approve deliveryApprove delivery in Orderful
- Convert data formatConvert data format in Orderful
- Create recordCreate record in Orderful
- Fail deliveryFail delivery in Orderful
- Generate labelGenerate label in Orderful
- Get recordGet record in Orderful
- List transactions from polling bucketList transactions from polling bucket in Orderful
Any other action you can think up
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