Do everything in one place
Customize your BMC Innovation Suite and IBM Db2 integration with the following
triggers and actions.
Triggers
When this happens…
BMC Innovation Suite
- New or updated caseNew or updated case in BMC Innovation Suite
Any other trigger you can think up
Actions
Do this…
BMC Innovation Suite
- Get all ticket statusesGet all ticket statuses in BMC Innovation Suite
- Get case by IDGet case by ID in BMC Innovation Suite
- Get person by IDGet person by ID in BMC Innovation Suite
- Get questions by case IDGet questions by case ID in BMC Innovation Suite
- Get reasons by ticket status IDGet reasons by ticket status ID in BMC Innovation Suite
- Search caseSearch case in BMC Innovation Suite
- Update caseUpdate case in BMC Innovation Suite
Any other action you can think up
IBM Db2
- Delete rows BatchDelete rows in a table in IBM Db2
- Export query resultExport query result as a CSV file in IBM Db2
- Insert rows BatchInsert batch of rows in a table in IBM Db2
- Run custom SQL BatchRun custom SQL in IBM Db2
- Select rows BatchSelect rows in a table in IBM Db2
- Select rows using custom SQL BatchSelect rows using custom SQL in IBM Db2
- Upsert rows BatchUpsert batch of rows in a table in IBM Db2
Any other action you can think up
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