Do everything in one place
Customize your BMC Helix ITSM and Zendesk Sell integration with the following
triggers and actions.
Triggers
When this happens…
BMC Helix ITSM
- New/updated recordNew/updated record in BMC Helix ITSM
Any other trigger you can think up
Zendesk Sell
- New recordNew record in Zendesk Sell
- New/updated recordNew or updated record in Zendesk Sell
Any other trigger you can think up
Actions
Do this…
BMC Helix ITSM
- Custom actionCustom action in (Custom)
- Create recordCreate record in BMC Helix ITSM
- Get record details by IDGet record in BMC Helix ITSM
- Search recordsSearch records in BMC Helix ITSM
- Update recordUpdate record in BMC Helix ITSM
Any other action you can think up
Zendesk Sell
- Custom actionCustom action in (Custom)
- Create recordCreate record in Zendesk Sell
- Delete recordDelete record in Zendesk Sell
- Get record by IDGet record by ID in Zendesk Sell
- Search recordsSearch records in Zendesk Sell
- Update recordUpdate record in Zendesk Sell
- Upsert recordUpsert record in Zendesk Sell
Any other action you can think up
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