Do everything in one place
Customize your BMC Helix ITSM and SuccessFactors integration with the following
triggers and actions.
Triggers
When this happens…
BMC Helix ITSM
- New/updated recordNew/updated record in BMC Helix ITSM
Any other trigger you can think up
SuccessFactors
- New/updated compound employeeNew or updated compound employee in SuccessFactors
Any other trigger you can think up
Actions
Do this…
BMC Helix ITSM
- Custom actionCustom action in (Custom)
- Create recordCreate record in BMC Helix ITSM
- Get record details by IDGet record in BMC Helix ITSM
- Search recordsSearch records in BMC Helix ITSM
- Update recordUpdate record in BMC Helix ITSM
Any other action you can think up
SuccessFactors
- Query compound employeeQuery compound employee in SuccessFactors
- Query compound employee by session IDQuery compound employee by session ID in SuccessFactors
Any other action you can think up
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