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Customize your BMC Helix ITSM and Qualtrics integration with the following
triggers and actions.
Triggers
When this happens…
BMC Helix ITSM
- New/updated recordNew/updated record in BMC Helix ITSM
Any other trigger you can think up
Qualtrics
- New survey response Real-timeNew survey response in Qualtrics
Any other trigger you can think up
Actions
Do this…
BMC Helix ITSM
- Custom actionCustom action in (Custom)
- Create recordCreate record in BMC Helix ITSM
- Get record details by IDGet record in BMC Helix ITSM
- Search recordsSearch records in BMC Helix ITSM
- Update recordUpdate record in BMC Helix ITSM
Any other action you can think up
Qualtrics
- Create mailing listCreate mailing list in Qualtrics
- Create reminder distributionCreate reminder distribution Qualtrics
- Custom actionCustom action in Qualtrics
- Distribute survey via emailDistribute survey via email in Qualtrics
- Get mailing list detailsGet mailing list by ID in Qualtrics
- Get response detailsGet response details by ID in Qualtrics
Any other action you can think up
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