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Customize your BMC Helix ITSM and IBM Db2 integration with the following
triggers and actions.
Triggers
When this happens…
BMC Helix ITSM
- New/updated recordNew/updated record in BMC Helix ITSM
Any other trigger you can think up
Actions
Do this…
BMC Helix ITSM
- Custom actionCustom action in (Custom)
- Create recordCreate record in BMC Helix ITSM
- Get record details by IDGet record in BMC Helix ITSM
- Search recordsSearch records in BMC Helix ITSM
- Update recordUpdate record in BMC Helix ITSM
Any other action you can think up
IBM Db2
- Delete rows BatchDelete rows in a table in IBM Db2
- Export query resultExport query result as a CSV file in IBM Db2
- Insert rows BatchInsert batch of rows in a table in IBM Db2
- Run custom SQL BatchRun custom SQL in IBM Db2
- Select rows BatchSelect rows in a table in IBM Db2
- Select rows using custom SQL BatchSelect rows using custom SQL in IBM Db2
- Upsert rows BatchUpsert batch of rows in a table in IBM Db2
Any other action you can think up
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