Do everything in one place
Customize your Barista and Workbot for Slack integration with the following
triggers and actions.
Triggers
When this happens…
Workbot for Slack
- New command Real-timeNew command to Slack Workbot
- New URL mention Real-timeNew message with URL mention from Slack
- New dynamic menu event Real-timeNew dynamic menu event in Workbot
- New help message trigger Real-timeNew help message to Workbot
- New Shortcut trigger Real-timeNew shortcut to Slack Workbot
- New event Real-timeNew event to Slack Workbot
Any other trigger you can think up
Actions
Do this…
Barista
- Onboard EmployeeCreate Employee in 'Barista
- Post KBCreate KB in 'Barista
- Delete EmployeeDelete Employee in Barista
- Generate Integration TokenGenerate Integration Token in ' 'Barista
- Get All EmployeesGET All Employees from Barista
- Get All KBsGET All KBs from Barista
- Get Conversation from ChannelGET Conversation from Channel
- Get Employee by EmailSearch Employee in Barista
- Get Employee by IDSearch Employee in Barista
- Get Report9 by ESP FiltersGET Report9 Data in ' 'Barista
- Get TaskGet Task from ' 'Barista
- Get Task by Channel IDGet Task from ' 'Barista
- Parse CSV DataParse CSV Data in Barista
- Parse CSV Status CheckParse CSV Status Check in Barista
- Patch KBPatch KB in 'Barista
- Post Data To ChannelPost Data to Barista channel
- Post Sync IDsPost Sync IDs in Barista
- Search EmployeesSearch Employees in Barista
- Terminate EmployeeTerminate Employee in Barista
- Update Channel Live Agent Session ModePerforms a PATCH to a Channel Object to set sys_custom_fields.start_live_agent_suppor=True/False
- Update EmployeeUpdate Employee in ' 'Barista
- Update Reference Number on TaskUpdate Reference Number in ' 'Barista Task
- Update Report9 DataUpdate Report9 Data in ' 'Barista
- Update TaskUpdate Task in ' 'Barista
- Update Task OwnerChange Owner on Tasks
- Update Task StatusChange Status on Tasks
- Update Task Live Agent Session ModePerforms a PATCH to a Task Object to set sys_custom_fields.start_live_agent_suppor=True/False
- Upload CSV file to baristaUpload CSV File to Barista
Any other action you can think up
Workbot for Slack
- Custom actionCustom action in Workbot for Slack (Custom)
- Open/update or push modal viewOpen/update or push a modal view as Slack Workbot
- Delete messageDelete message as Slack Workbot
- Download attachmentDownload attachment from Slack Workbot
- Return menu optionsReturn menu options
- Get user infoGet user info by email or user ID
- Publish App Home viewPublish an app home view
- Post dialogPost dialog for Slack Workbot
- Post messagePost message as Slack Workbot
- Post command reply (old version)Post command reply as Slack Workbot
- Post command replyPost command reply as Slack Workbot
- Update blocks by block idUpdate blocks in messages, modal views, and App home
- Post attachmentPosts attachment as Slack Workbot
Any other action you can think up
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