Barista and EdCast integrations and automations

Do everything in one place

Customize your Barista and EdCast integration with the following triggers and actions.

Triggers

When this happens…

Actions

Do this…

Barista
  • Onboard Employee
    Create Employee in 'Barista
  • Post KB
    Create KB in 'Barista
  • Delete Employee
    Delete Employee in Barista
  • Generate Integration Token
    Generate Integration Token in ' 'Barista
  • Get All Employees
    GET All Employees from Barista
  • Get All KBs
    GET All KBs from Barista
  • Get Conversation from Channel
    GET Conversation from Channel
  • Get Employee by Email
    Search Employee in Barista
  • Get Employee by ID
    Search Employee in Barista
  • Get Report9 by ESP Filters
    GET Report9 Data in ' 'Barista
  • Get Task
    Get Task from ' 'Barista
  • Get Task by Channel ID
    Get Task from ' 'Barista
  • Parse CSV Data
    Parse CSV Data in Barista
  • Parse CSV Status Check
    Parse CSV Status Check in Barista
  • Patch KB
    Patch KB in 'Barista
  • Post Data To Channel
    Post Data to Barista channel
  • Post Sync IDs
    Post Sync IDs in Barista
  • Search Employees
    Search Employees in Barista
  • Terminate Employee
    Terminate Employee in Barista
  • Update Channel Live Agent Session Mode
    Performs a PATCH to a Channel Object to set sys_custom_fields.start_live_agent_suppor=True/False
  • Update Employee
    Update Employee in ' 'Barista
  • Update Reference Number on Task
    Update Reference Number in ' 'Barista Task
  • Update Report9 Data
    Update Report9 Data in ' 'Barista
  • Update Task
    Update Task in ' 'Barista
  • Update Task Owner
    Change Owner on Tasks
  • Update Task Status
    Change Status on Tasks
  • Update Task Live Agent Session Mode
    Performs a PATCH to a Task Object to set sys_custom_fields.start_live_agent_suppor=True/False
  • Upload CSV file to barista
    Upload CSV File to Barista

    • Any other action you can think up

EdCast
  • Add Learning goals to the user
    Add a Learning goal to the user in Edcast LXP
  • Add a Member to a Group
    Add a member to a group in EdCast LXP
  • Assign manager to user
    Assign manager to user by User External ID or User Email ID.
  • Create a Group
    Create a group in EdCast LXP
  • Create User Badge
    Create badge for a user in EdCast LXP
  • Create User Skill
    Create Skill for a user in EdCast LXP
  • Create User Records
    Create users records in EdCast LXP (maximum batches of 10)
  • Custom action
    Custom action in EdCast LXP
  • Delete user skill
    Delete User Skill from Edcast LXP
  • Get list of users
    Get list of users in EdCast LXP
  • Get Groups
    Get groups in EdCast LXP
  • Get user by ID
    Get a user record in EdCast LXP
  • Get User Skill Credentials
    Get Skill credential for a user in EdCast LXP
  • Get Users Groups
    Returns the user's group(s) from EdCast LXP
  • Remove Learning goals to the user
    Remove a Learning goal of the user in Edcast LXP
  • Remove a Member From a Group
    Remove a Member from a Group in EdCast LXP
  • Unassign manager from user
    Unassign manager from user by User External ID or User Email ID
  • Update a Group
    Update a group in EdCast LXP
  • Update User Record by ID
    Update a user record in EdCast LXP
  • Update User Status
    Update a user's status in EdCast LXP

    • Any other action you can think up

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