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Customize your Azure Service Bus and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Azure Service Bus
  • New message
    New Message in Azure Service Bus
  • New messages Batch
    New messages in Azure Service Bus
  • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk
  • Any other trigger you can think up

Actions

Do this…

Azure Service Bus
  • Custom action
    Custom action in Azure Service Bus (Custom)
  • Delete message
    Delete message in Azure Service Bus
  • Peek-lock message
    Peek-lock message from Azure Service Bus queue or subscription
  • Receive and delete message
    Receive and delete message from queue or subscription in Azure Service Bus
  • Send message
    Send message to Azure Service Bus queue or topic
  • Send multiple messages
    Send message in batch to Azure Service Bus queue or topic
  • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk
  • Any other action you can think up

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