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Customize your Amazon SQS and JIRA Service Desk integration with the following
triggers and actions.
Triggers
When this happens…
Amazon SQS
- New messageNew message in Amazon SQS
- New messages BatchNew messages in Amazon SQS
Any other trigger you can think up
JIRA Service Desk
- New customer requestNew customer request in Jira Service Desk
Any other trigger you can think up
Actions
Do this…
Amazon SQS
- Delete messageDelete a message from Amazon SQS
- Delete messages BatchDelete messages from Amazon SQS
- Receive messageReceive message from the specified queue using Amazon SQS
- Send messageSend a message to the specified queue using Amazon SQS
- Send messages BatchSend messages to the specified queue using Amazon SQS
Any other action you can think up
JIRA Service Desk
- Custom actionCustom action in JIRA Service Desk (Custom)
- Create commentCreate comment for issue in Jira Service Desk
- Create customerCreate customer in Jira Service Desk
- Create customer requestCreate customer request in Jira Service Desk
- Get comment by IDGet comment by ID in Jira Service Desk
- Get issue in queue BatchGet issues in queue in Jira Service Desk
- Get queues BatchGet queues in Jira Service Desk
- List comments BatchSearch comment in Jira Service Desk
Any other action you can think up
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