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Customize your Amazon S3 and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
Amazon S3
- New CSV fileNew CSV file in Amazon S3
- New fileNew file in Amazon S3
- New file sliceNew file slice in Amazon S3
Any other trigger you can think up
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
Amazon S3
- Custom actionCustom action in Amazon S3 (Custom)
- Create bucketCreate bucket in Amazon S3
- Delete file/folderDelete file or folder in Amazon S3
- Generate presigned URLGenerate a presigned object URL in Amazon S3
- Download file contentsDownload file contents in Amazon S3
- List files in bucket BatchList files in Amazon S3
- Upload fileUpload file in Amazon S3
- Upload file streamingStreaming upload file in Amazon S3
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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